Terms & Conditions

Welcome to MetroMavenn. By purchasing from or using our services, you agree to the following Terms & Conditions.

1. General

MetroMavenn is a streetwear clothing brand offering premium apparel and fashion products. By accessing our website, social media shop, or placing an order, you accept these terms.

2. Product Information

We strive to ensure all product descriptions, images, and prices are accurate. However :

  • Colors may slightly vary due to lighting or screen display.
  • Product availability may change without prior notice.

3. Orders & Payments

Orders are confirmed only after successful payment. We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspicious activity. Customers must provide accurate shipping details.

4. Shipping & Delivery

  • Orders are shipped within 1–3 business days after confirmation.
  • Delivery time depends on the courier partner and location.
  • MetroMavenn is not responsible for delays caused by courier services, weather, or unforeseen circumstances.

5. Returns & Exchanges

  • Exchanges are allowed only for size defects or damaged items.
  • Requests must be made within 48 hours of delivery.
  • The product must be unused, unwashed, and in original packaging.

6. Refund Policy

  • Refunds are processed only if the product is unavailable or severely damaged.
  • Refunds will be issued to the original payment method within 5–7 business days after approval.

7. Intellectual Property

  • All logos, designs, graphics, and brand elements of MetroMavenn are the property of the brand.
  • Unauthorized reproduction, copying, or commercial use is strictly prohibited.

8. Customer Conduct

Customers agree not to misuse our platform, post harmful content, or attempt fraudulent transactions.

9. Limitation of Liability

MetroMavenn will not be liable for indirect damages arising from the use or inability to use our products or services.

10. Changes to Terms

MetroMavenn reserves the right to modify these Terms & Conditions at any time without prior notice.

11. Contact information

For support or inquiries:
Email: metromavenco@gmail.com
Instagram: @metromavenn
Business Location: India